AMISH COUNTRY POLY OUTDOOR PRODUCT WARRANTY
Amish Country Poly (Sugarcreek Ventures, LLC) warranties for HDPE Poly Furniture a TEN (10) YEAR LIMITED RESIDENTIAL WARRANTY and FIVE (5) YEAR LIMITED COMMERCIAL WARRANTY to the original purchaser that from the date of purchase, Amish Country Poly shall be free of material defects, and shall not splinter, crack, chip, peel, rot, or suffer structural damage from insects. Original purchases need to provide receipt of purchase from authorized dealerships. Please see exemptions below.
Amish Country Poly shall not be liable for any of the following:
• Abnormal use of product
• Improper handling and assembling of products after they leave our factory by dealer or assembler.
• Application of paint, or any other coating not approved by Amish Country Poly.
• Application of heat or radiation from an external source, such as a barbecue grill, another appliance, fire or reflection from windows or doors
• Fading and /or color change – Amish Country Poly lumber is made to minimize fading using UV-stabilizers, however, upon long periods of exposure to the sun, colors will fade.
• Damage caused by the use of incompatible accessories, intentional acts, unreasonable use, physical abuse, and permanent deformation or destruction by human or animal, vandalism, riot, insurrection or civil disorder, accidents or corrosive atmospheres (such as those contaminated by acid rain, harmful chemicals or vapors), or any act of God (such as fire, flooding, hurricane, earthquake, tornado, lightning, ice, etc.), environmental condition, staining from foreign substances, or normal weathering.
• Post-delivery labor, transportation or assembly costs
• Scratching is not covered under this warranty
• Some expansion and contraction is to be expected due to extreme changes in temperature and humidity.
Hardware
Amish Country Poly furniture is equipped with 316 stainless steel hardware and is warranted to not break for five (5) years of residential use. Rust or corrosion of the stainless-steel hardware is not subject to replacement. Please see our cleaning and maintenance information for maintaining your hardware.
Fabrics and Cushions
Cushions are warranted to be free of original defects in craftsmanship and material for TWO (2) years of residential use and ONE (1) year of commercial use. Craftsmanship including but not limited to ripping, tearing, thread failure, discoloring and manufacturing error is limited to a TWO (2) year warranty period for sewn components. Cushion compression shall not be considered a defect in materials and not covered under this warranty.
Umbrellas
Umbrella’s are warranted by the manufacturer Treasure Garden and not by Amish Country Poly. Treasure Garden’s Limited Warranty extends to normal residential use for a period of TWO (2) Years for its Frames and Accessories. Commercial use is not covered by warranty. Fabrics carry a limited warranty of FOUR (4) years. Acts of Nature (including Wind) are not covered by this warranty. This warranty gives you specific legal rights and you may have the rights which vary from state to state. Treasure Garden highly recommends that no umbrella ever be left unattended in the open position. Please refer to www. treasuregarden.com for more information on Warranty.
Swivels, Glider Arms and A-Frames
Swivels, Glider Arms and A-Frames are warranted not to fail structurally for five (5) years of residential use or two (2) years of commercial use.
Fire Tables
HDPE Fire Tables are warranted to be free from material and craftsmanship defects for a period of FIVE (5) years for normal residential use and two (2) years of commercial use. A glass wind guard must be installed and used on all fire tables at all times to keep flames from contacting the material and melting or causing combustion. Fire tables are not to be used in windy conditions. Using a fire table without the glass guard voids this warranty. When not in use, Amish Country Poly recommends the use of a waterproof fire table cover and may minimize but not eliminate the possibility of rust. The safety and operation of the fire table insert is the sole responsibility of the purchaser. The Outdoor Great Room Company supplies Amish Country Poly with the fireplace inserts and provides a one (1) year warranty from defects in material and workmanship. Stainless Steel parts and assemblies carry a limited lifetime warranty. Slight rusting on burners and components of burners are not covered by this warranty. Refer to outdoorrooms.com for more information on safety and warranty of fireplace inserts and its associated risks.
Limitations and Exclusions
Some states do not allow the exclusions or limitations of incidental or consequential damages, so the above limitations or exclusions may not apply to you. This warranty gives you specific legal rights, and you may also have other rights that vary from state to state. This warranty shall only be applicable and enforceable in the United States of America and Canada. This warranty is effective for products purchased on or after 01/01/2024.
This warranty does not apply to normal wear and tear effects on Amish Country Poly products, which are received by regular use of the products. This warranty applies only to the original owner of the product and is non transferable.
Amish Country Poly shall not be liable for incidental or consequential damages including, but not limited to, loss of profit or other economic or commercial losses. Once documentation has been received and evaluated, Amish Country Poly’s sole responsibility shall be, at its option, to repair or replace defective components, to repair or replace defective furniture, or authorize repairs by a third party, and to notify Purchaser of the solution. Should defective product no longer be available, Amish Country Poly may replace with similar product of equal or greater value.
Amish Country Poly makes no implied warranty of merchantability or implied warranty of fitness for a particular purpose. Proof of purchase in the form of a bill of sale, which is evidence that the product is within the warranty period, must be presented to obtain warranty service.
All returns require a Return Merchandise Authorization prior to being returned. Amish Country Poly will provide a one-attempt call tag for those items it requires to be returned under this warranty. Failure to return product via Amish Country Poly’s call tag will transfer responsibility to return product to Purchaser at their own cost. If product is not returned within thirty (30) days of Return Authorization, Purchaser is responsible for all shipping charges that may apply. All returns must have the RMA number clearly visible on outside of shipping box. Failure to return requested defective product will result in forfeiture of any credit.
Please refer to our Return Policy for more information. Please email us if you have any questions or concerns: hello@amishcountry.com
AT AMISH COUNTRY POLY, WE TRY TO MAKE LIFE A LITTLE EASIER WITH MAINTENANCE-FRIENDLY PRODUCTS.
Our polyethylene (HDPE) furniture is incredibly durable, never needing paint or stain. It resists rot, splintering, and fading thanks to UV protection. To maintain your furniture:
• Wash down furniture twice a year using a gentle soap (Dawn Dish Soap).
• Avoid stains by not placing any items that may leach (Flower Pots) or have exposed metals (could form rust spots).
• Avoid placing hot objects on the surface.
• Clean as needed with Amish Country Poly’s Xtreme Clean and Mildew Remover.
• Avoid Abrasive cleaners or any brushes that can cause changes in surface sheen and scratching.
• Power washing can be done with a 40 degree spray fan, typically a white nozzle. Keep 20” away to prevent damage.
Cushions and Pillows
We recommend the Sunbrella Multi-purpose cleaner to keep your cushions and pillows looking like new. All of our fabric products are designed to be machine washable. See care instructions per manufacturer.
Stainless Steel Hardware
Our stainless steel fasteners are corrosion-resistant. Rinse them with fresh water in coastal areas for longevity. Proper care ensures your Amish Country Poly furniture remains comfortable and beautiful for years!